If your hosting supplier provides live chat support, you are able to talk with an agent in real-time and learn useful info or get an issue resolved in a very timely manner. The main advantage of using chat rather than calling to consult with a live person is that you will need only a computer with web access, so that you won't pay any charges in case you are in another country or state. Furthermore, it is quicker to copy and paste data for instance domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other party over the phone. The real-time chat is also a quicker approach to contact your web hosting provider's support team as compared to using a ticketing system. What's more, if some issue requires more time to be taken care of, you'll be able to do something else while you wait for assistance on the live chat, therefore you will not waste time - something that is not possible if you are on the telephone.

Live Chat Support in Shared Website Hosting

We provide a live chat support service for all of the shared website hosting plans that we offer and we're able to help you with almost everything in real time. If you don't have an account with us yet, we are able to give you more information about the plans so as to help you to select the most suitable plan. In case you are a current client, we are able to assist you with any general or billing issue and with multiple common tech issues, for example an e-mail address installation in a desktop email client. If you cannot phone us for whatever reason or you are in some country where we do not have a local telephone number, our live chat is the best way to contact us. Needless to say, some problems require longer time to investigate and test, so you'll have to open a ticket to our technicians, still, we can save your time and help you with lots of problems on the chat.