Service Uptime Guarantee in Shared Website Hosting
We guarantee 99.9% service uptime for every single shared website hosting account on our servers. We take advantage of an avant-garde cloud Internet hosting platform in which every part of the web hosting service is managed by a separate group of web servers, therefore if one machine fails, the other ones in the cluster will take over immediately. The cloud platform also cuts down the overall load considerably, and so the website hosting service is a lot more stable when compared with a service by which everything runs on one machine and your Internet sites will perform in the best possible way. We also have redundant Internet lines and diesel backup generators to make sure that your websites will stay online no matter what. Hardware and software firewalls warrant the proper functioning of our machines in the event of DDoS attacks whereas in the case of any software problem, we have admins overseeing the servers 24/7.
Service Uptime Guarantee in VPS Servers
When you purchase a Virtual Private Server through our company, we warrant that the physical hosting server your account is set up on is going to be working a minimum of 99.9% of the time. While we can't control what you’ll do with the Virtual Private Server and what you install on it, we are going to ensure that the main web server will work 24/7 without any disturbances. Our facilities have a number of Internet providers as well as backup power generators to ensure the continuous work of all servers accommodated there. If there's a difficulty with any virtual server on the physical one, we have a team of qualified professionals to eradicate it in a very timely manner and to ensure that the other VPS server accounts within that hosting server aren't going to be affected. We use only new, carefully tested hardware components for all of the servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages feature a 99.9% hosting server and network uptime guarantee and repairs and maintenance procedures are contained in the other .01% of the time. We check out each server diligently before we hand it over to the customer and we use new hardware components to avoid any possibility of hardware failures. Any unforeseen software troubles will be resolved straight away by our system administrators as they keep tabs on all the web servers 24/7. To avoid infrastructural difficulties, our data center in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your sites are flooded, we can take action immediately and filter the undesired traffic before it reaches your dedicated server and disrupts the proper operation of your Internet sites.