A 99.9% Server Uptime
Our shared website hosting system is based on a solid, topflight hardware architecture and a significantly tweaked version of Linux. This is why, no matter what your web site is, or how many web site visitors you’ve got, or even if there is a DoS assault, our web hosting servers will stay up and your websites will stay visible online.
Our shared website hosting plans plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s vital to also build your own network architecture. Because of this, we set up a custom internal network in each one of our data center facilities. Based on first–class Juniper switches and routers, our internal network allows for incredibly fast data transmission speeds and is completely redundant.
This way you can enjoy a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, regardless of which web hosting service you have picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are unhappy with our web hosting services, or if you think that they are inadequate, or if you decide that you need to have a VPS hosting plans instead of a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain complete control of your domain names even when you delete your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours for a reply, you probably know how exasperating this can be, even more so when your website is on the line. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be available to you and they’ll get back to you in under one hour. And the best part is that their average support ticket response time is less than 20 minutes!