Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service staff is taught to speedily take care of all our shared website hosting plans clients’ issues and help questions. Via our ticketing system, it will be possible to submit your inquiry and a support crew representative will, no doubt go back to to you in only maximum an hour. Basically, practice shows that the usual answer time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our staff of employees will be online for you 24x7x365 to answer to all of your problems and to handle any issue you will probably have. You can easily post a support ticket from your Web Control Panel or send us an e–mail any moment. Moreover, on working days, you’ll be able to call us or work with the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel supplies a complete know–how base that’s incorporated into all parts. In each area, you’ll find a Help press button which will load for you a selection of step–by–step online classes on how to apply a certain function or carry out a specific action. Additionally, we have crafted training video clips to help you to get a better idea of the Control Panel’s interface.