1 hour ticket response
Fast assistance is our highest priority and this is why we have a team of practiced customer support engineers who are eager to provide a rapid reply to any question that you could have. Just submit your helpdesk ticket from the Web Control Panel and we’ll reply back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute response time.
A First–Rate Tech Support Service
Each member of our help desk team has many years of experience in the shared website hosting plans world and the majority of them have been with us for at least 5 years. They all are eager to answer all your inquiries in the most competent way possible.
A User–Friendly Help Center Section
To help you find a quick hint on how you can use a given service, we have incorporated a really intuitive Help section in the Web Control Panel. You can browse through a broad selection of web hosting account administration articles and website administration articles, have a gaze at our F.A.Q. archive or check out our instructional video tutorials.