Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Resolution Guarantee

  • Our tech support Department is present day–and–night to respond to every one of your service questions. Every single ticket you send out to us shall be solved within less than 60 mins. If your situation calls for aid from an administrator, we will address the ticket to the person on duty and will let you know that the case is being resolved.

  • Top quality support service

  • Qualified Customer Assist Service

  • We deliver 24 hours a day technical help and support via a lightning fast ticket system built into your Control Panel. You may e–mail us all the time about any of the packages that come pre–configured on your virtual server, which include the chosen Linux OS, the server administration panel and our custom produced Web Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Control Panel that is included for free with your virtual server, you’ll discover an insightful Help section, which incorporates all you should know about controlling your internet sites and apps. We have added a range of how to content articles and video training that show the essential website administration tasks in an easy to read form.