Q: Why do I have to transfer my site? What does web site migration include?
A: The web site migration service that we are offering is free of charge (within a certain limit). We’ll migrate your website(s) to our enterprise–level cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can result in lost information and undesirable downtime. That’s the reason why we’ll perform all that for you for free!We have practiced administrators whose only task is to make certain that your website works precisely as it did on your old web hosting platform. Our administrators are experts in migrating custom–built web sites, as well as web sites that are based upon famous apps like Joomla™ and WordPress.
Q: How long will the web site migration procedure take?
A: While we can’t give you a precise time interval, because there are many factors, among them the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll do our best to move your web site within 48h, and in certain cases – within 24h (in case the website content is not very large).
Q: My privacy is important to me. What details do you need?
A: We will require the login details for your current web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: How about downtime? Will my website be offline?
A: While we move your site, it will be available both in your hosting account with us and in your account with your old web hosting provider. After the transfer is complete, we’ll make certain that everything is working correctly and that the integrity of your content is not compromised before notifying you that the transfer is done. After that, we will instruct you how to move the domain name over to your web hosting account with us and how to modify your DNS settings.
Q: Will my old hosting provider have to do anything?
A: Nah. Apart from your login details for the Control Panel, we will not need anything. We will never touch base with your hosting provider. They will not know anything about the migration either.
Q: Which hosting providers can you migrate website content from?
A: Yup. We support all conventional Linux–powered web hosting platforms. We don’t support Windows–based hosting platforms, as we don’t provide Windows hosting solutions ourselves.In addition, we do not support proprietary website building and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.